Back-to-School Resources
Byte-sized Tech Guides Tailored to You
Information overload? Not with DIT˘s IT Highlights! We˘ve curated need-to-know guides for you, whether you˘re a student or an instructor, or completely new to UMD. Visit it.umd.edu and scroll down to the "Basic information for" section to select a relevant guide.
Flexible Support Options
Do you need walk-in, chat, phone, or classroom support? Are you a self-solver who prefers to search for information? Would you prefer to schedule an appointment? DIT offers dedicated and comprehensive support for everyone.
LEARN HOW TO GET SUPPORT >
Meet UMD˘s Service Desk
The Service Desk tech support team assists students, faculty, and staff across campus. Service Desk Analyst Michael Hooker and Community Support & Outreach Director Jeanne Gregor explain what makes DIT˘s service desk effective.
|
Software for Terps
TERPware is UMD˘s official software distribution platform, and it provides software for productivity, design, data analysis, and more, tailored to meet varied academic needs.
CHECK OUT WHAT'S AVAILABLE VIA TERPWARE >
Classroom Tech Tip
Instructors, use the help request button on classroom AV touch panels to get fast in-classroom support! The average response time between a Need-Help-Now ticket being opened and a person arriving at the classroom was 3 minutes and 38 seconds during the Spring 2025 semester. (Learn more about Classroom Support in the recent Systems and Services Report--in the "IT Services and Support" section, select the Classroom Tech tab.)
Meet us at an upcoming event!
- Adobe Express Pop-Up: Join Adobe on Tuesday, September 9 between 9 a.m. and 3 p.m. outside ESJ for a creative Adobe Express Pop-Up to learn from experts and bring your ideas to life! You can also get a sweet treat, a branded tote bag, and a chance to win AirPods Max!
- Welcome back tabling: During the first week of class on September 2 and 3 from 11 a.m. until 1 p.m., you can find DIT in front of STAMP. Learn more about DIT, pick up a sticker, get assistance with IT problems, and let us know how you feel about the UMD App.
- Tech Block Party: DIT will also be at the Tech Block Party on September 19 from 11 a.m. until 1 p.m. at Hornbake Plaza!
