LISTSERV Maestro 11.1-2 Help Table Of Contents

Define Recipients: Send to a LISTSERV List

  • To access the recipients wizard for a given standard mail job from the open job details pane, select the Summary tab and click on the Edit link in the Recipients section. If you are already on the workflow page of the mail job, simply click on the Define Recipients section.
  • To access the recipients wizard for a given A/B-split job, click the Edit link in the Recipients section of the A/B-split job details page.
Note: If the recipients do not have the desired type "Send to a LISTSERV List", you can change the recipients type on the source page.

The Define Recipients wizard allows the defining of recipients that will receive the email message specified in the job when the job is finally sent.

The wizard has up to five pages: Source, Source Details, Recipients Details, Advanced Settings, and Summary.

The top row of the wizard displays links to these five pages. The page that is currently open is highlighted. Depending on the choices made on some of the wizard pages, other pages may become disabled or may be shown in different versions. If a wizard page is disabled, then it means that this page is not necessary with the current choices and can safely be ignored.


Source Page: Select LISTSERV List

Select the list name to send the email to, together with additional options:

  • Send job as standard list message to list subscribers: The job is sent as if it were submitted to the list as a posting by a subscriber or an editor. The posting goes through all the normal LISTSERV list processing except for moderator approval (being sent through LISTSERV Maestro is considered a privileged operation in this regard). Message digests, list archives, and all other normal LISTSERV list processing applies. This includes bounce processing according to the settings defined in the list, which means that bounce reporting from inside of Maestro is not possible for the job, and mail merging is only possible if the list is defined to allow it. If mail merging is allowed, then personal, unique and blind tracking is possible. If mail merging is not allowed, then only blind tracking is possible.

  • Send job as special list message: The job is delivered to all subscribers of the list as a special posting. It does not undergo the normal list processing (no digests, list archives, and so on). Mail merging is possible as well as tracking (except for anonymous tracking). Bounce reporting from inside of Maestro, however, is not possible.

Changing the Recipients Type

Depending on the settings configured by the administrator for your account, this screen may show an additional section that allows you to change the general recipients type, i.e. to use another method of retrieving the recipients. Click the link in this section to open a dialog with options to choose the desired method:

Note: Your account may not have all recipient types described below available, depending on how the system administrator has configured your account. You can choose:

  • Send to a Recipient Target Group: This option assumes that the data administrator has configured one or more recipients target group(s).
    Help pages for wizard of this type

  • Send to Recipients in the Subscriber Warehouse: This option assumes an existing subscriber list.
    Help pages for wizard of this type

  • Upload Recipients: With this option, you upload a file with the recipients into the system. The file can either be an Excel or OpenOffice spreadsheet file (xls, xlsx or ods) that contains the recipients, or a text text file that contains the recipients in a "comma separated format" (also sometimes known as "tab separated format").
    Help pages for wizard of this type

  • Select Recipients From a Database or LDAP Directory: This option allows LISTSERV Maestro to use recipients that are stored in a separate database or LDAP directory.
    Help pages for wizard of this type

  • Send to a LISTSERV List: This option assumes an existing LISTSERV list with existing subscribers.
    Help pages for wizard of this type

  • Let LISTSERV Select Recipients From a Database or LDAP Directory: This option employs LISTSERV's capabilities to use recipients that are stored in a separate database or LDAP directory.
    Help pages for wizard of this type

  • Determine Recipients Based on Reaction to the Job: With this option, Maestro will determine the recipients based on the events that are stored in the Maestro database.
    Help pages for wizard of this type

Click [OK] to apply your selection to the recipients wizard.

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